Q. How long have you been open?
A. My friend created our very first site as a Christmas gift in 2010. It was one of those campfire conversations. It started out as a hobby that continues to grow.
Q. Do you ship to Canada?
A. We love Canada! However the postage can be “really” expensive, we will be happy to ship if you’re comfortable with the rates. We ask our friends from Canada to write or give us a call, so we might weigh the items and give you the actual postage rate.
Q. Is there really a Cowboy Creek?
A. Well kind of. The rivers actual name is Yakima, but one day a bunch of us Cowboys were swimming in river and ever since around here it’s been called Cowboy Creek.
Q. Who owns the business?
A. Cowboy Creek is family owned and operated; every item is purchased, stored and shipped direct from our homestead.
Q. What happens if something arrives damaged or I just don’t like my purchase?
A. We understand that things happen, dents or dings are a part of shipping life, or that it’s possible you just might not like something you ordered from us. We want you to shop with confidence knowing that returns are always accepted, all we ask is that you grab a cup of hot chocolate, a cookie or two and give us a call, or drop us a note, and we promise we will do whatever it takes to make your shopping experience with a us pleasant one.
Q. Are your stories for real?
A. Do dogs get fleas? Cowboys love to exaggerate, but the basics of the stories are all real. Yep, we really do live in a cabin with trees and a river. The forest animals really do wander into the meadow, and there truly are lakes and ponds all around us. In the winter snow piles up to the windows and deer eat the carrot noses off the snowmen. There are campfires and snowball fights and bears that wander up on the back porch. The squirrels really do empty the bird feeders, and Uncle Al is always trying to pawn off Zucchini.
Q. When is the best time to contact you by phone?
A. I am a teacher by day and a shopkeeper by night. The best time to reach me is between 6:30 pm to 11:00 pm Pacific Time. ( I know strange office hours) But if you leave a message, I will return your call which do to time difference might be the next day.
Q. How do you decide what to put on your site?
A. That’s easy; anything that brings back memories of my childhood or the wonderful decorations that decorated both ours and our grandparent’s homes. The folklore of faraway places, and holidays filled with wonder and glitter.
Q. Do you have a catalog to send me?
A. I wish, but there are only so many hours in the day, and catalogs take time. I look forward to retirement and having the time to do those extra projects. It is on my bucket list!
Q. What is your shipping like?
A. Shipping is crazy these days; most of our items ship United States Postal Service, “Priority Mail.” Orders over $79.00 dollars ship freight free to the Continental United States. Select Standard Shipping at checkout.
| Postage Rates | ||||||
| Parcel Post | USPS Priority Mail | |||||
| Up to $16.00 | $6.99 | Up to $16.00 | $14.00 | |||
| $16.00 - $45.00 | $8.95 | $16.01 - $25.00 | $14.95 | |||
| $45.01 - $65.00 | $10.95 | $25.01 - $45.00 | $16.95 | |||
| $65.01 - $78.99 | $11.95 | $45.01 - $65.00 | $18.95 | |||
| $79.00 and Above | Free | $65.01 - $90.00 | $20.95 | |||
| $90.01 - $125.00 | $22.95 | |||||
| $125.01 - $200.00 | $26.95 | |||||
| $200.00 and above | $28.95 | |||||